Required fields are marked with asterisks (*)

Customer Feedback Survey


Thank you for checking out our Feedback Survey. We value your input and appreciate constructive feedback about how we are doing.

Please complete each question before proceeding. If the question does not apply, simply complete the question with N/A (Not Applicable).

Please note that this form will be recieved during regular office hours, from 8:30 am to 4:30 pm, Monday through Friday, statutory holidays not included.

Mandatory fields are indicated with a red asterisk (*)


Notice of Collection

Personal information is collected on this form by GrandBridge Energy (formerly Energy+) under the authority of the Electricity Act, S.O. 1998, Chapter 15, Schedule A.  The principal purpose for the information we are collecting is to accurately deliver our services to you, billing and collection, and ensuring that we are dealing with only you or individuals you have authorized. Personal information will be used only for the purposes set out in our Privacy Policy.  Learn more

If you have any questions about this collection, the ways in which your personal information may be used by GrandBridge Energy, or would like further information about its privacy policies, please contact: GrandBridge Energy's Chief Privacy Officer, 1500 Bishop Street, Cambridge, ON by phone 519-621-3530, or by e-mail at:

How would you rate the following? 

Time to deliver services & respond to you:
Helpfulness of staff:
Courtesy of the staff:
Knowledge & quality of information provided to you:
Your overall satisfaction with GrandBridge Energy:
I would like a representative from GrandBridge Energy to contact me to discuss: